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Optimos
We used the Operations Management Excellence methodology to pilot our new service business model. We are absolutely delighted with the results with a 50% increase in operational productivity and major improvements in our turnaround times 

Chief Executive, leading Insurance & Investment company

Improve Team Performance

Improve sales team productivity
Using the market-leading Account Management Excellence (AME) toolkit from Carisbrooke Consulting, we help sales teams and individuals achieve breakthrough performance in targeting, acquisition & retention of customers

Improve customer service teams
Our Operations Management Excellence (OME) toolkit draws on Lean manufacturing approaches and enables service staff to "own" & drive through improvements in productivity, cost savings & responsiveness to customers

Streamline the business
We fix broken insurance processes, eliminate redundant ones and simplify & automate the rest using a combination of leading-edge diagnostic tools and years of pragmatic experience & common sense

Reduce costs & expenses
Using our Lean-based cost reduction methodology to identify & eliminate unnecessary expense

Improve IT service delivery
Implementing industry-leading third-party tools to manage the IT investment cycle and
deliver superior IT service to your staff and customers